Carmen Campbell Co / Carmen Campbell

1. About the Website

A. Welcome to carmencampbell.co (the ‘Website’). The Website provides you with an opportunity to browse and purchase various physical products, digital products, programs, and services that have been listed for sale through the Website (the ‘Products’). The Website provides this service by granting you access to the content and Purchase Services on the Website.

B. The Website is operated by Carmen Campbell Co. Access to and use of the Website, Products, or Services is provided by Carmen Campbell. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing, and/or reading the Website, you signify that you have read, understood, and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website or any Services immediately.

C. Carmen Campbell reserves the right to review and change any of the Terms by updating this page at its sole discretion. When updates are made, Carmen Campbell will use reasonable endeavours to provide you with notice of the changes. Any changes take immediate effect from the date of their publication.

2. Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available in the user interface.

3. Registration to use the Purchase Services

A. When using the Purchase Services, you may register as a user of the Website. As part of registration or continued use, you may be required to provide personal information about yourself (such as identification or contact details), including (but not limited to) name, email address, password, or address.

B. You warrant that any information you provide to Carmen Campbell in completing the registration process is accurate, correct, and up to date.

C. Once registration is complete, you will be a registered member of the Website (‘Member’) and agree to be bound by these Terms.

D. You may not use the Purchase Services or accept the Terms if:
(a) you are not of legal age to form a binding contract with Carmen Campbell; or
(b) you are barred from receiving the Purchase Services under Australian law or the law of your country of residence.

4. Your Obligations as a Member

A. These obligations apply to both Members using the Purchase Services, as well as any membership programs offered by Carmen Campbell Co (‘Memberships’).

B. As a Member, you agree to comply with the following:
(a) You will use the Purchase Services and Website only for purposes permitted by the Terms, applicable law, or generally accepted practices in your jurisdiction.
(b) You are responsible for protecting the confidentiality of your password and/or email address. Unauthorized use may result in cancellation of your account or access.
(c) You agree to notify Carmen Campbell immediately of any unauthorized use of your password, email address, or breach of security.
(d) Access and use of the Website is limited, non-transferable, and for your sole use.
(e) You will not use the Website or Purchase Services for illegal or unauthorized purposes, including collecting email addresses for unsolicited communications.
(f) Commercial advertisements, affiliate links, or solicitation may be removed without notice, and violations may result in termination of Purchase Services.
(g) Automated use of the Website or its Purchase Services is prohibited.

5. Purchase of Products and Payment

A. By purchasing Products through the Website, you agree to pay the purchase price listed (the ‘Purchase Price’).

B. Payment may be made through credit card, Stripe, or other payment methods offered by Carmen Campbell Co (the ‘Payment Gateway Providers’).

C. You warrant that you have read and agree to the Terms, Privacy Policy, and any relevant legal documentation provided by the Payment Gateway Providers.

D. Following payment confirmation, you will receive a receipt and Carmen Campbell may record your purchase details for future reference.

6. Refunds and Returns

Online Programs:
Carmen Campbell offers a 30-day refund, no-questions-asked, for all online programs. Please email hello@carmencampbell.co for details.

Physical Products and Digital Resources:
Refunds are not provided for physical products or digital resources (ebooks, downloads). Please consider this when purchasing.

Events and Workshops:
(a) If an event is cancelled or rescheduled, refunds or partial refunds may be issued. Carmen Campbell will communicate directly with ticket holders.
(b) Carmen Campbell is not liable for any loss or damage arising from event changes.
(c) Except as above, ticket fees are non-refundable but may be transferred to another person with written notice to hello@carmencampbell.co.

7. Delivery of Physical Products

A. Carmen Campbell Co may use third-party delivery providers (‘Delivery Service Providers’) for shipping.

B. Carmen Campbell facilitates your interaction with Delivery Service Providers and is not the provider of delivery or insurance options.

C. If an item is lost or damaged in delivery, please:
(a) Contact the Delivery Service Provider directly; and
(b) Email Carmen Campbell at hello@carmencampbell.co outlining the damage.

8. Warranty

Physical Products and Digital Resources:
Products come with guarantees under Australian Consumer Law. You are entitled to replacement or refund for major failures, or repair/replacement for products not of acceptable quality.

Services and Programs:
Carmen Campbell will use reasonable efforts to achieve desired results but does not guarantee outcomes. Services come with statutory guarantees where applicable under Australian Consumer Law.

9. Membership Programs

A. Memberships provide access to content, offers, and services on the Website or membership platform. Membership features may change at Carmen Campbell’s discretion.

B. Registration requires providing personal and payment details. Membership acceptance is at Carmen Campbell’s discretion.

C. Membership Fees are listed on the Website and may be adjusted with notice. Fees are billed via Stripe or other payment methods.

D. Membership may be cancelled at any time, but fees already paid are non-refundable.

E. Members must not:

• Harass, abuse, or spam other members
• Act unlawfully or offensively
• Infringe intellectual property or privacy rights of others

F. Carmen Campbell reserves the right to revoke membership for breach of Terms.

10. Copyright and Intellectual Property

A. All content on the Website, including logos, designs, text, graphics, software, and materials, is owned by Carmen Campbell Co or its affiliates (‘Content’).

B. You may not reproduce, adapt, distribute, or use Content without written permission, except where materials are publicly available.

C. Where Services include software or materials, you are granted a limited, revocable license for non-commercial use only.

11. Privacy

Carmen Campbell Co takes your privacy seriously. Personal information is subject to our Privacy Policy.

12. Information Disclaimer

Content and advice provided on the Website or through Services is for general guidance only and does not constitute professional, legal, or financial advice. Carmen Campbell Co is not liable for reliance on this content.

13. General Disclaimer

Products and Services are provided “as is” and “as available.” Carmen Campbell Co does not guarantee results beyond statutory obligations under Australian Consumer Law.

14. Limitation of Liability

Carmen Campbell Co’s total liability does not exceed the most recent Purchase Price paid, or the resupply of Services. Carmen Campbell Co is not liable for indirect, incidental, or consequential losses, including lost profit or goodwill.

15. Indemnity

You agree to indemnify Carmen Campbell Co, its affiliates, employees, and agents against claims, losses, or damages arising from your use of the Website or breach of Terms.

16. Dispute Resolution

A. Notice of dispute must be provided in writing.
B. Parties will negotiate in good faith for 7 days.
C. If unresolved, mediation may be arranged through a mediator agreed upon by both parties or appointed by the New South Wales Law Society.

17. Venue and Jurisdiction

These Terms are intended for residents of Australia. Any disputes will be resolved in the courts of New South Wales, Australia.

18. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without reference to conflict-of-law principles.

19. Independent Legal Advice

Both parties confirm the Terms are fair, reasonable, and not against public policy.

20. Severance

If any part of these Terms is found to be unenforceable, the remaining Terms will remain in force.

Contact: hello@carmencampbell.co
Website: carmencampbell.co

Privacy Policy

Carmen Campbell Co / Carmen Campbell

1. We Respect Your Privacy

A. Carmen Campbell respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and manage your personal information.

B. “Personal information” means information we hold which is identifiable as being about you.

2. Collection of Personal Information

A. Carmen Campbell may receive and store personal information you provide through our website, directly to us, or via other interactions.

B. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service orders. Additional information may be collected when you:

• provide feedback
• provide information about personal or business affairs
• change content or email preferences
• respond to surveys or promotions
• provide financial or payment details
• communicate with our customer support

C. We may also collect any other information you provide while interacting with us.

3. How We Collect Your Personal Information

A. Carmen Campbell collects personal information in various ways, including:

• electronically through the website
• in person during interactions
• via our services

B. We may also receive personal information from third parties. Any such information will be handled in accordance with this Privacy Policy.

4. Use of Your Personal Information

A. Carmen Campbell may use personal information to:

• provide information, updates, and services
• notify you about new products, services, or opportunities
• improve our products and services
• better understand your needs

B. Communication may occur via telephone, email, SMS, or mail.

5. Disclosure of Your Personal Information

A. We may disclose your information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes outlined above.

B. Personal information may also be disclosed to comply with legal requirements such as laws, court orders, subpoenas, warrants, legal proceedings, or law enforcement requests.

C. Your information may also be used to protect the copyright, trademarks, legal rights, property, or safety of Carmen Campbell, carmencampbell.co, our customers, or third parties.

D. Information may be stored, processed, or transferred to parties located outside Australia.

E. In the event of a change of control, sale, or transfer of business assets, user databases (including personal and non-personal information) may be transferred to a potential purchaser under confidentiality obligations.

F. By providing personal information, you consent to the terms of this Privacy Policy, including disclosures to third parties who are required to comply with this Policy.

6. Security of Your Personal Information

A. Carmen Campbell is committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to protect against unauthorized access, misuse, interference, loss, modification, or disclosure.

B. Transmission of information is at your own risk. While we take precautions, we cannot guarantee that personal information will not be disclosed in ways inconsistent with this Privacy Policy.

7. Access to Your Personal Information

A. You may request details of personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply.

B. Requests can be made to hello@carmencampbell.co. We may refuse to provide information in certain circumstances allowed by law.

8. Complaints About Privacy

A. If you have complaints regarding our privacy practices, please email hello@carmencampbell.co. Complaints will be taken seriously and responded to promptly.

9. Changes to Privacy Policy

A. Carmen Campbell may update this Privacy Policy at any time. Changes will take effect immediately upon posting on the Website. We encourage you to review this Policy periodically.

10. Website Usage

A. Information Collected:
When you visit carmencampbell.co, we may collect information such as browser type, operating system, and referring website. This information is used in aggregate to improve our service.

B. Cookies:
We may use cookies to identify returning visitors and store details about site usage. Cookies help analyse traffic and improve user experience. Cookies may also be used to serve relevant ads through third-party services. You may choose to reject cookies via your browser settings, but this may limit some website functionality.

C. Third-Party Sites:
The Website may contain links to third-party websites for convenience. Links do not constitute endorsement, and Carmen Campbell is not responsible for their privacy practices. We encourage you to review each third-party privacy policy when leaving our Website.

Contact: hello@carmencampbell.co
Website: carmencampbell.co